VPS & Máy chủ chuyên dụng (Trung tâm kiểm soát dịch vụ lưu trữ) Trợ giúp

Assisted Service Plan Details

The Assisted Service Plan was a service we offered customers as an add-on to their VPS or dedicated servers where we took over administrative functions of the server for the customer. However, we no longer offer the Assisted Service Plan to customers (though existing customers will not have any change to their services).

Assisted Service Plan Details

Feature How it works
Root Access Assisted Service Plan customers do not have root access to their servers.
Control Panels Assisted Service Plan servers are available only for servers using Parallels Plesk Panel.
Adding Assisted Service We no longer offer this plan to customers.
Removing Service Customers can remove the Assisted Service Plan from their server at any time by contacting customer support.
Monitoring Monitoring of the system includes the server, network, and any services that reside on the server, including databases, Apache, and IIS. This is accomplished through ping monitors for server and network uptime, and HTTP monitors for website uptime.

Security scanning occurs monthly. Each scan produces a report that is viewed by hosting support. A list of corrective actions, if necessary, is compiled and forwarded to you. Anti-virus scanning is also performed on Windows servers only.
Patching Official operating system patches, updates, and bug fixes are applied each Wednesday, starting at 11:00PM MST. If the likelihood of exploitation is high, a patch is applied immediately..
Administration We offer Assisted Service Plan customers access to administrative services through our Expert Services (more info).

Bài này có hữu ích không?
Cảm ơn về phản hồi của bạn. Để nói chuyện với một đại diện của dịch vụ khách hàng, vui lòng sử dụng số điện thoại hỗ trợ hoặc tùy chọn trò chuyện ở trên.
Rất vui vì chúng tôi đã giúp được bạn! Chúng tôi có thể làm gì thêm cho bạn?
Rất tiếc về điều đó. Vui lòng cho chúng tôi biết điều gì làm cho bạn bối rối và vì sao giải pháp không khắc phục được vấn đề này.