Your questions, our answers

• What else do I get with a reseller plan?

  Your reseller plan includes the following extras:

  • Free GoDaddy software including email marketing to use for your business.

• What if I'm not satisfied with the reseller program?

  We offer a money-back guarantee if you're not happy with the reseller program.

• Who determines the pricing on my reseller storefront?

  You do. You can set the pricing for products and services individually, offer special sales and promotions, even provide certain customers with discount pricing. We also have a global pricing option that lets you quickly set the pricing for all of your products at once.

• What's your commission payment process?

  We offer a wide variety of payout options for your commissions (PayPal, EFT, Check, GoDaddy Good as Gold). We usually pay the commission you earn during one month at the end of the following month. For example, if you earned commission on your reseller hosting sales during January, we'll pay you at the end of February.

• What does it mean to be a white-label reseller?

  When you sell white-label products or services, the name of the company that produces those services is replaced with your company name. So whether you want to be a white label email reseller or a white label hosting reseller or both, the only name your customers will ever see is yours.

• Can I customize my storefront?

  Yes. You can use our Storefront Designer to make your storefront reflect your personal brand. We give you control over your site's domain name, site logo, color scheme, page layout and more. You can always go back and make changes as your business grows. Or, for those resellers that are familiar with WordPress, we encourage you to make a fully customized site using GoDaddy's WordPress plugin, which you can learn more about here.

• Who will provide customer service to my customers?

  We have a dedicated team that can support your customers 24/7 by phone or email. Our award-winning team can represent your brand and take your customer service to the next level. They can also sell products on your behalf.

• What if I need help?

  We're here to help 24/7. Our award-winning support team can help you get up and going, address any technical concerns, even provide tips and tricks on how to become a reseller. It's all included free with your plan.

• Are there different ways to partner with GoDaddy?

  If you'd like to earn generous commissions through referral sales from your website visitors and email recipients, check out our Affiliate Program. Or, if you are looking for a way to manage all of your customers websites and clients, with one dashboard and a family of integrated tools, check out our GoDaddy Pro Program.